
Service & Support
In-warranty Online Registration
- Online Warranty Registration Form
- Terms & Conditions [pdf: 167KB]
- Small Audio Products Carry-in Service Guarantee Terms & Conditions [pdf: 202KB]
Extended-warranty Scheme
- Annual Maintenance Fee [pdf: 121KB]
- Service Scope [pdf: 40KB]
- Terms & Condition [pdf: 83KB]
Repair Service
- Repair Service Tariff [pdf: 80KB]
Washer Installation Service
- Installation Service Price List (Regular) [pdf: 62.3KB]
Small appliances carry-in service:
Please visit us with your small home appliances, accessories (if related to the repair), invoice and guarantee card. No prior booking is required.
Service Centre
Unit B, 7/F., Fou Wah Industrial Building, 10-16 Pun Shan Street, Tsuen Wan, N.T., H.K.
Room 1601, 16/F., Wing Kwok Centre, 174-184 Woosung Street, Jordan, Kln., H.K.
✧ Jordan Service Centre is a transceiver station for maintenance & repairing small HA products and parts sales only. If for repairing large items such as ovens, dehumidifier, or other home appliances, please visit our Tsuen Wan Service Centre. (Advance booking is needed for Parts Sales)
Service Hours
Monday to Friday : 09:30 – 12:30 / 13:30 – 17:00
Saturday : 09:30 – 12:30
Sunday & Public Holidays : Closed
*2023-01-20 (Lunar New Year Holiday):09:30-12:30
2023-01-21 (Lunar New Year Eve):Closed
Macau authorized service station
Av. Vanceslau de Morais 243 Ed. Ind.“Fu Tai”4-Andar F. Macau
Service Hours
Monday to Friday : 09:00 – 13:00 / 14:00 – 18:00
Saturday : 09:30 – 13:00
Sunday & Public Holidays : Closed
Parts enquiry:852-2635 9233
Air-conditioning repair & parts enquiry: 852-2707 0688