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| FIELD REPAIR
SERVICE TARIFF |
CATEGORY |
REPAIR
CHARGE |
CTV |
25" or below
|
$290 |
28" to 30" |
$320 |
31" to 34" |
$370 |
36" to 37" |
$540 |
Projection
TV |
38"
to 48" |
$640 |
50"
or over |
$690 |
LCD TV |
14" to 26"
|
$450 |
27" to 32" |
$750 |
33" to 47" |
$1,200 |
48" to 52" |
$1,400 |
53" to 57" |
$2,000 |
LCD
/ Data Projector
|
$540 |
Plasma
35", 42",
50"
|
$1,200 |
|
VCR
/ VCD
|
$290 |
LD
/ DVD |
$340 |
DVD Recorder |
$370 |
HI-FI
Comp. / Deck |
$290 |
|
Refrigerator |
Mini
Bar |
$270 |
under
140 Lit. |
$270 |
150
~ 340 Lit. |
$270 |
350
Lit. or Over |
$270 |
Washer
/ Dryer |
$270 |
Mircowave
Oven / Dehumidifier |
$270 |
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| COUNTER REPAIR
SERVICE TARIFF |
CATEGORY |
REPAIR
CHARGE |
CTV |
25"
or below
|
$260 |
28"
to 30" |
$290 |
31"
to 34" |
$340 |
36"
to 37" |
$510 |
Projection
TV |
38"
to 48" |
$610 |
50"
or over |
$660 |
LCD
TV |
14" to 26" |
$400 |
27"
to 32" |
$700 |
33" to 47" |
$1,100 |
48" to 52" |
$1,300 |
53" to 57" |
$1,900 |
|
LCD
/ Data Projector
|
$510 |
Plasma
35", 42",
50"
|
$1,100 |
VCR
/ VCD
|
$260 |
LD
/ DVD |
$310 |
DVD Recorder |
$340 |
Digital
Camera |
$310 |
Gigabeat |
General Repair |
$310 |
For Software |
$220 |
CD
Player |
$220 |
HI-FI
Comp. / Deck /
CD |
$220 |
Radio
Cassette / Digital
Memory Recorder |
$170 |
Walky
/ Radio |
$170 |
Refrigerator |
Mini
Bar |
$240 |
under
140 Lit. |
$240 |
150
~ 340 Lit. |
$240 |
350
Lit. or Over |
$240 |
Washer
/ Dryer |
$240 |
Mircowave
Oven / Dehumidifier |
$240 |
Small
Home Appliance |
$100 |
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| SERVICE TERMS |
- The above charges are
for reference only, not
including parts fee.
- Customer should pay CHEQUE,
CASH or CREDIT CARD after
the service rendered on-site.
Toshiba will issue a temporary
receipt to customer on
site and later mail formal
receipt to the customer.
- If customer's product
is claimed to be under
warranty period, Toshiba
has rights to request
customer to present the
Original Invoice and Guarantee
Certificate issued by
Toshiba at the time of
home visit. If customer
fails to present valid
document as mentioned,
the product is treated
as "No Warranty"
and customer need to pay
the visiting fee and repair
fee (once need to replace
any parts, parts fee will
be charged).
- Damaged caused by violence,
misuse, accidence, or
nature calmities, and
any parts found of being
repaired or altered by
unauthorized person, all
condition above will be
quoted individually.
- If customer's product
is sent by themselves
to Toshiba Shatin Repair
Centre, the repairing
charges will be under
Counter Repair Service
Tariff. Customer should
pay Registration Fee in
advance and this fee is
not refundable under any
circumstances.
- If customer cancel the
repair order after this
site has been visited,
visiting fee should be
paid to Toshiba.
- For service on outlying
islands or public vehicle
cannot reach area in Hong
Kong, reasonable travelling
fee will be charged.
- In the event of any dispute,
Toshiba reserves the right
to make the final decision.
For
enquires, please call
our Customer Service Hotline
at
(852) 2635 9222
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